Published On: Fri, Dec 18th, 2015

CBEC’s ACES software mired in ‘skewed utilisation’: CAG

New Delhi: Flagging the issue of “skewed utilisation” of ACES software deployed by CBEC to improve efficiency of indirect tax administration, the Comptroller and Auditor General of India today said no review of the application was done even after five years of implementation.

CAG Shashi Kant Sharma

CAG Shashi Kant Sharma

The Automation of Central Excise and Service Tax (ACES) software was initially rolled out at the Large Tax Payer Unit Commissionerate in Bengaluru in December 2008 and subsequently implemented across the country in phases.

The report titled ‘Working of Automation of Central Excise and Service Tax’, which was presented in Parliament, covers December 2008 to June 2014.

“We observed that not conducting trainings, seminars and workshops is one of the main reasons for skewed utilisation of ACES. We observed that even after five years of implementation of ACES, no post implementation review was carried out,” the CAG report said.

ACES is the e-governance initiative by the Central Board of Excise and Customs (CBEC) and one of the Mission Mode Projects of the government under the National e-Governance plan.

According to the CAG report, there was no provision for digital signature and a big chunk of returns were marked for review and correction due to small errors which could be addressed by proper validations.

Also, “there was no provision in ACES to upload/attach any documents”.


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