CBEC, CBDT reserve Wednesdays for resolving all tax related grievances

New Delhi: CBEC and CBDT decided to observe Wednesday as dedicated day for interaction with taxpayers for resolving all tax related grievances, a official from the Finance Ministry, who is aware of the development told Economic Times.

CBEC Chairman Kaushal Srivastava
CBEC Chairman Kaushal Srivastava
According to the report, Revenue secretary Shaktikanta Das held meetings with senior officials of the Central Board of Excise and Customs (CBEC) and Central Board of Direct Taxes (CBDT) to review measures being undertaken as part of better governance by both.

Taxpayers will be able to approach the chief commissioner or commissioner-level officers for any delay in issuance of permanent account number (PAN) or any other grievance on what would be an open day allowing walk-ins.

Dedicated camps would be set up off and on to take the tax department close to people as part of taxpayer-friendly initiatives.

Both the CBDT and CBEC will also post online any judicial decisions that have been accepted as the settled legal positions for reference by both taxpayers and field officials in order to prevent all unnecessary litigation.

Taking forward the Modi government’s commitment to a non-adversarial tax regime, the boards have already told field officials to ensure that appointments are kept with taxpayers and they are not made to wait unnecessarily.